Cassandra Yong
Cassandra Yong, partner, Boston Consulting Group
Contact info
- Email:
- yong.cassandra@bcg.com
HSJ PartnersClimbing blind up the productivity mountain: how transparency, equity and trust could deliver care for 10-15 million more patients
Productivity in the NHS remains markedly below pre-pandemic levels, while trusts are faced with growing demand and increased financial pressure. Public satisfaction has hit historic lows, yet most trusts still lack a clear view of where consultant time is going – and where it’s being lost. In this article, BCG ...
HSJ PartnersGetting to grips with the workforce conundrum: A practical approach
Boston Consulting Group discusses how an approach that prioritises the engagement of frontline staff, and that leverages three key elements – data transparency, leadership, and empowerment and accountability, can lead to real and sustained improvements in activity, outcomes and staff engagement.
HSJ PartnersVirtual Wards: Getting the model right - A Perspective for NHS Leaders
NHS Virtual Ward models are a necessary solution for today’s challenges and the right investment for the future. The decisions trust and ICB leaders must make today can turn pioneering home care options into permanent operational improvements to the NHS hospital experience